Call us at (757) 388-3834 or [email protected]

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Terry 2

A Message from your President…..

Hello Prime Care Members

We are getting a new name: Healthcare Systems Federal Credit Union..  We have the pleasure of merging with this credit union to offer you more products & services.  Yes, you will still see all of us here!!!  We are excited about joining their team and becoming one! Please look at your statements and mail to see all upcoming news.


First Mortgages Now Offered!

Prime Care has partnered with CU Mortgage.  They offer many types of First Mortgage Loans & Reverse Mortgages.  They are here to serve our Prime Care members.

Call us at… 757-388-3834 ask for Terry or Robin or call them direct at 877-315-4289..


Individual Retirement Accounts at Prime Care CU


Save up for the retirement you want for yourself and your spouse with an Individual Retirement Account. It’s never to early or to late to begin investing in yourself. Talk to a Prime Care Credit Union representative about the different options and start saving for your today!

Individual Retirement Account Rates

TypeAnnual Percentage RateYield
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Visa Credit Card Special at PrimeCare Credit Union

Visa Credit Card

We offer Visa Credit Cards, both secured and unsecured, with rates beginning at 7.49%. Depending on your credit score will determine your rate. Complete our loan application and see if we can get you approved! You can apply on line for your convenience.

Apply Now Learn More

Obici Branch

Opened Monday-Friday 8:30 AM-1:00 PM and 1:30 PM to 4:00 PM.  Wednesday 8:30 AM-1:00 PM


Leigh Branch

Opened Thursdays 8:30AM to 1:00 PM  & 2:00 PM-3:00PM.  Beginning  January 2023 we will also open on Mondays!

Sentara Norfolk General

Opened Monday -Friday 8:30 AM to 1:00 PM and 1:30  PM to 3:30 PM. Wednesdays 8:30 AM-1:00 PM


 Please make sure you do some type of activity annually on your savings account with us.  Most Credit Unions & Banks require some type of activity to avoid sending your money to the State once it’s considered Dormant.

After Hours Debit Card Help


Card not working, need temporary increase (fee), card valet help, or card lost or stolen, give us a call.  Immediately ask for customer support.  Need Pin Reset, call this number 1-800-757-9848.




If you absolutely do not know who you are talking with, then please don’t give out any personal information!  Don’t click on an e-mail if you are unsure of the sender.  Protect yourself and especially your finances!  If we send you an e-mail you can call us before clicking at 757-388-3834 to verify our senders (employees) e-mail address.

We Make it Better


Membership includes Medical Field Employees or Associates & immediate family members in the Virginia and North Carolina area. For a full list of Medical institutions & business’s eligible for Membership at Prime Care Credit Union.

Click here >


Whether you’re looking for a New or Used Vehicle, RV, Boat, Vacation, Motorcycle, Home improvement or maybe your looking to rebuild your credit? Prime Care Credit Union offers the convenient loans you need to enhance your life and home.

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Membership begins with a simple Savings account with a low min balance. It’s simple, easy to open and gives you access to all of Prime Care Credit Union’s special loan offerings. Get started & Open a Savings Account Today.

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Prime Care Credit Union Customer Quote

Have Questions? No Problem

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Merging with Healthcare Systems FCU & On May 1st, 2023, we will be able to start offering

new services and products.  Such as:

Bill Paying Services, External Transfers, Mobile Wallet (Apple Pay & Samsung Pay), Zelle Enabled Debit Cards, Remote Capture (Check Deposits), Online Account Opening, ACH Origination, Able to Research and Locate a New or Used Auto, Different Mortgage Loans and so much more!!!!!



Merger weekend is April 28th weekend.   Your DEBIT CARDS will be affected.  Your CREDIT CARDS will not be affected.  We will be getting a new computer system so this will affect your Debit Cards.  These will go offline at some point during the 29th, & 30th of April.  Please make arrangements to get money ahead of time.  Audio Response, Home Banking & Mobile Banking will also be down during this time.  Please make sure you read all e-mails sent out and watch for updates on the website.