Call us at (757) 388-3834 or [email protected]

New Home

Terry 2

A Message from your President…..

Hello Prime Care Members

My staff and I want to wish each of you a Happy Holiday!  We look forward to serving your financial needs in the upcoming new year.  New products & services coming your way…….


First Mortgages Now Offered!

Prime Care has partnered with CU Mortgage.  They offer many types of First Mortgage Loans & Reverse Mortgages.  They are here to serve our Prime Care members.

Call us at… 757-388-3834 ask for Terry or Robin or call them direct at 877-315-4289..


Individual Retirement Accounts at Prime Care CU


Save up for the retirement you want for yourself and your spouse with an Individual Retirement Account. It’s never to early or to late to begin investing in yourself. Talk to a Prime Care Credit Union representative about the different options and start saving for your today!

Individual Retirement Account Rates

TypeAnnual Percentage RateYield
Learn More

Visa Credit Card Special at PrimeCare Credit Union

Visa Credit Card

We offer Visa Credit Cards, both secured and unsecured, with rates beginning at 7.49%. Depending on your credit score will determine your rate. Complete our loan application and see if we can get you approved! You can apply on line for your convenience.

Apply Now Learn More

Obici Branch

Opened Monday-Friday 8:30 AM-1:00 PM and 1:30 PM to 4:00 PM.  Wednesday 8:30 AM-1:00 PM


Leigh Branch

Opened Thursdays 8:30AM to 1:00 PM  & 2:00 PM-3:00PM.  Beginning  January 2023 we will also open on Mondays!

Sentara Norfolk General

Opened Monday -Friday 8:30 AM to 1:00 PM and 1:30  PM to 3:30 PM. Wednesdays 8:30 AM-1:00 PM


 Please make sure you do some type of activity annually on your savings account with us.  Most Credit Unions & Banks require some type of activity to avoid sending your money to the State once it’s considered Dormant.

After Hours Debit Card Help


Card not working, need temporary increase (fee), card valet help, or card lost or stolen, give us a call.  Immediately ask for customer support.  Need Pin Reset, call this number 1-800-757-9848.




If you absolutely do not know who you are talking with, then please don’t give out any personal information!  Don’t click on an e-mail if you are unsure of the sender.  Protect yourself and especially your finances!  If we send you an e-mail you can call us before clicking at 757-388-3834 to verify our senders (employees) e-mail address.

We Make it Better


Membership includes Medical Field Employees or Associates & immediate family members in the Virginia and North Carolina area. For a full list of Medical institutions & business’s eligible for Membership at Prime Care Credit Union.

Click here >


Whether you’re looking for a New or Used Vehicle, RV, Boat, Vacation, Motorcycle, Home improvement or maybe your looking to rebuild your credit? Prime Care Credit Union offers the convenient loans you need to enhance your life and home.

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Membership begins with a simple Savings account with a low min balance. It’s simple, easy to open and gives you access to all of Prime Care Credit Union’s special loan offerings. Get started & Open a Savings Account Today.

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Prime Care Credit Union Customer Quote

Have Questions? No Problem

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May 1st, 2023, we will be able to start offering new services and products.  Such as:

Bill Paying Services, External Transfers, Mobile Wallet (Apple Pay & Samsung Pay), Zelle Enabled Debit Cards, Remote Capture (Check Deposits), Online Account Opening, ACH Origination, Able to Research and Locate a New or Used Auto, Different Mortgage Loans and so much more!!!!!

Keep your eyes open and check your emails and regular home mail for exciting news! We say Yes & Excited!

Healthcare Systems Federal Credit Union is allowing us to join in and partner with them so we

can offer you more!  We are very excited and hope you will vote yes!

Vote Here, by highlighting, copy this URL, paste and enter



Sometimes a Company ID can change on an incoming payroll/ACH and we are not notified of this.  Now, this being said, it could affect your payroll distributions to your loans, club accounts, checking, children accounts, etc....  Periodically check your accounts and make sure there have not been any changes.  We do not know anything until you call us.