Call us at (757) 388-3834 or [email protected]

New Home

PrimeChristmas Holiday Loan Specials Two Christmas Loan
Split Loan & Regular
Call Us
Click Here Call 757-388-3834
Mortgage Mortgages First Time Home Buyer
VA / FHA / Conventional
Click Here or call 877-315-4289
car loans Lowest car rates,
as low as 2.49%.


First Mortgages Now Offered!

Prime Care has partnered with CU Mortgage.  They offer many types of First Mortgage Loans & Reverse Mortgages.  They are here to serve our Prime Care members.

Call us at… 757-388-3834 ask for Terry or Robin or call them direct at 877-315-4289..


Individual Retirement Accounts at Prime Care CU


Save up for the retirement you want for yourself and your spouse with an Individual Retirement Account. It’s never to early or to late to begin investing in yourself. Talk to a Prime Care Credit Union representative about the different options and start saving for your today!

Individual Retirement Account Rates

TypeAnnual Percentage RateYield
Learn More

Visa Credit Card Special at PrimeCare Credit Union

Visa Credit Card

We offer Visa Credit Cards, both secured and unsecured, with rates beginning at 7.49%. Depending on your credit score will determine your rate. Complete our loan application and see if we can get you approved! You can apply on line for your convenience.

Apply Now Learn More

Obici Branch

Get pre-checked @ SOH to enter Credit Union. Call for hours.


Leigh Branch

Get pre-checked @ SLH to enter Credit Union. Call for hours.  New ATM located outside of Credit Union.

Sentara Norfolk General

Get pre-checked @ SNGH to enter Credit Union. Call for hours.


 Please make sure you do some type of activity annually on your savings account with us.  Most Credit Unions & Banks require some type of activity to avoid sending your money to the State once it’s considered Dormant.

After Hours Debit Card Help


Card not working, need temporary increase (fee), card valet help, or card lost or stolen, give us a call.  Immediately ask for customer support.  Need Pin Reset, call this number 1-800-757-9848.




Wednesday, October 27th at 3:45 PM, inside The Brickhouse Auditorium in Sentara Norfolk General.  Limited space due to Covid-19.  Only 50 members will be allowed in.  Reduced prizes & refreshments this year.

Come & vote for your Board Members.  Three positions available.

We Make it Better


Membership includes Medical Field Employees or Associates & immediate family members in the Virginia and North Carolina area. For a full list of Medical institutions & business’s eligible for Membership at Prime Care Credit Union.

Click here >


Whether you’re looking for a New or Used Vehicle, RV, Boat, Vacation, Motorcycle, Home improvement or maybe your looking to rebuild your credit? Prime Care Credit Union offers the convenient loans you need to enhance your life and home.

Click here >


Membership begins with a simple Savings account with a low min balance. It’s simple, easy to open and gives you access to all of Prime Care Credit Union’s special loan offerings. Get started & Open a Savings Account Today.

Click here >

Prime Care Credit Union Customer Quote

Have Questions? No Problem

Click here >



Dear Prime Care Credit Union Member,





Prime Care members, due to a reduction in staff, offices may be temporarily closed or have reduced hours. Please call the main office at 757-388-3834 to get updated information. A member service representative will call you back if you leave a message. We appreciate your understanding at this time.

Like you, we are monitoring developments regarding the impact of the Coronavirus (COVID-19). We appreciate the trust you place in us and want you to know that the health and safety of our members and staff is our top priority.

Prime Care Credit Union (PCCU) is implementing safety protocols while providing you ongoing access to your accounts and financial services.

Our branches are ready to serve you.

We are actively implementing the safety standards recommended by the Centers for Disease Control and Prevention (CDC), keeping our employees informed, and reinforcing best health practices in our offices and branches.

We understand how important it is that we give you as much flexibility as possible when banking with us, particularly as the situation continues to evolve.

24/7 access to your accounts

There are several secure, simple and convenient ways to bank with us 24/7. Through Online and Mobile Banking, and Card Valet, you can check balances and transfer funds. You can also find the closest ATM and Shared Branch through the Co-Op site. If you are not yet enrolled in Online or Mobile Banking, please give us a call at 757-388-3834 or 757-261-8635 and 757-934-4693. You can also call the audio response line at 1-855-283-1691, 24/7.

Be aware - avoid possible scams

You should know that the coronavirus could cause cyber criminals to prey upon the public's concerns. Fraudsters look for ways to gain trust and information they can use to access to your account. However, please remember that PCCU will not call you and ask for personal information over the phone.

Our commitment: We will continue to monitor this evolving situation and will provide you with updates on our website, if the need arises. For the latest information on the Coronavirus (COVID-19), visit
We care and we do share your concern about the impact of the coronavirus, but we want you to know that our team is here to serve you and we are especially grateful for the opportunity.

Thank you for being our member………….


Terry J Lambert, CEO